Hi everyone,

If you know someone who needs a solid introduction to ITIL (the latest 2011 version) here's a place offering free online ITIL training videos and materials...

www.freeitiltraining.com

You get free access to three ITIL video tutorials, plus a great 80 page PDF study guide, that's also free to download. It's a great introduction to ITIL across the five stages of the Service Lifecycle.

You can also visit the site and share this resource with your team/co-workers etc.

Enjoy!