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IT Service Management Discussion about ITSM and ITIL including Certification and recent itSMF events.

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Old 12-30-2009, 06:37 AM
Blake_Quintero Blake_Quintero is offline
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ITSM tool

Hi,
Whats a good ITSM tool out there. Any recommendations?
I don't mind new ones.
I have heard of HP, manageengine and others.
You guys have anything else to suggest?
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Old 01-20-2010, 05:13 AM
Blake_Quintero Blake_Quintero is offline
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I found this service desk software offered by a company called instilservicedesk. You can download it for free from here. Ofcourse you got to complete the free registration before downloading. Let me know what you think about this tool. I got to make some decisions, i will need some feedback please.
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