I've just received ITSM.TV's newsletter on this (we were going do one, darn it). It looks like the beast has finally arrived.
Abridged extracts:
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THE ITIL NEWSLETTER - SPECIAL EDITION
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Welcome to this special edition of the ITIL Newsletter. The reason for the news flash? The new version of ITIL, version 3, has today been published!
This is an important development in the evolution of ITIL. Not only has the content been updated, but the focus of the framework itself has been changed from an operationally focused set of processes, to a service management set of practice guidance.
The old ITIL volumes have all been replaced. Due to the fundamental shift in focus however, the replacement is not one for one: but rather, ITIL now comprises only FIVE volumes. These are Service Strategy, Service Design, Service Transition, Service Operation and Continuous Service Imrpovement.
THE FIVE VOLUMES
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The concepts covered by each of the five volumes are:
Service Strategy:
Blah blah....
Service Design:
Blah blah....
Service Transition:
Blah blah....
Service Operation:
Blah blah....
Continuous Service Imrpovement
Blah blah....
New topics within version 3 include: Strategy Generation, Service Design Aspects, Supplier Management, Outsourcing Models, Blah blah.....
OBTAINING THE ITIL v3 VOLUMES
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Copies of the ITIL version 3 volumes can be obtained directly from the publisher, TSO, who ship worldwide. They can be obtained either individually, or collectively, which attracts a discount.
Online purchase can be made via the following page:
http://www.itil.org.uk/all.htm
The ITIL Toolkit has also been re-written to reflect the new version. Included within the new toolkit are also a set of 'bridging documents',... Blah blah....
The new ITIL Toolkit can be obtained via:
http://www.itil-toolkit.com
MORE INFORMATION
================
A number of the major websites have already started to document the new version. Information is also provided via the ITIL Open Guide:
http://www.itlibrary.org
Blah blah....
FINALLY
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We hope that you have found this special issue to be informative and useful. Blah blah....
The ITIL Newsletter
http://www.itsm.tv
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So there we have it. ITIL is now at v3, and v2 is the 'old version'.
Somehow it's a bit scary. Or is it just me?
The Hamster
Linear Mode
