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IT Service Management Discussion about ITSM and ITIL including Certification and recent itSMF events.

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Old 04-30-2007, 05:09 PM
The Skeptic The Skeptic is offline
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Anyone considering or doing ITIL training: read this

"More on ITIL Version 3 certification from Pink Elephant, so good on Pink for giving us some transparency into their thinking. Unfortunately that thinking is a bit alarming. OGC's and APMG's failure to act in the ongoing fiasco which is the ITIL certification industry right now is unacceptable.
...
It confirms the IT Skeptic's earlier inference that while Version 2 certifications will continue to be "recognised" as promised, they will be second class certifications that need "upgrading" and do not qualify as prerequisites for any Version 3 study.
...
I admire and am grateful to David [President of Pink Elephant] for the way he shares his ideas with us. But if his thinking in any way reflects the final outcome from the group, I for one would be defering any training if at all possible. If I needed it this year then I'd be demanding all future "upgrade" or "update" training be included in the price I am paying now before signing. If I needed training right now I'd be worried and upset and not a little annoyed at the uncertainty within which I have to make a decision."

More at http://www.itskeptic.org/node/175
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Old 05-22-2007, 10:57 AM
Hamster Hamster is offline
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Yes, a similar story is posted here:
http://blog.certification.info/2007/...ification.html

Almost a month on from your post it seems thta we are still no wiser. I too would be deferring any training, but given their track record, it could be a long wait until we do actually know the score. The word shambles springs to mind.
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Old 07-09-2007, 09:44 AM
jittu jittu is offline
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Benefit of service management over developing

Hi all

could anyone mention whats the difference between Service management and developing

Thanks in Advance
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