Forum: General IT Management

Good Day, In response to ongoing and long term discussions about how expensive and complex so many CMDB tools are, The International Foundation for Information Technology (IF4IT) is in the...

Dear All, I've got a promotion at my workplace to become an IT Manager/ consultant. my main role will be to provide new IT solutions for our customers in mid size range like 300 users. Every week...

I am the Senior Systems Administrator at a smaller company (~320 users) with a 5 member infrastructure team. The team's current supervisor is the "network/security guy". There's also a "phone...

Hi, I'm fairly new to IT management. I'd appreciate it if anyone has any tips on how to measure the progress of two young programmers - in terms of their progress on skills and learning on...

In case you find it interesting! FYI the below conference: Nearshore Nexus 2013 is the premiere conference and networking event that focuses on Latin American IT/BPO. It is designed for U.S....

Dear reader, My name is Guido, a graduate student in Business & ICT at the University of Groningen. My graduate research is about individual technology foresight; i.e. how do people voluntarily...

Hello anyone knows any site or resources that can help me in getting templates for IT policies and Documentation Guidelines for IT services ect... Regards,

Hi board. I don't know if this is the right place to seek for help. I found you by typing it forum in google and you showed at among the first google serp. So please forgive me if I'm a bit lost...

Good Day, The International Foundation for Information Technology (IF4IT) would like to introduce you to its "Taxonomy of Service Types" (a.k.a. "Service Taxonomy"). One of the biggest mistakes...

Hi, I'm looking for most appropriate web conferencing solution. I found several, but i'm not sure which one to choose. I would like to recommend me one, according to you experience. Thanx.

Has anyone had any experience with outsourced vendors that cover your branch office locations as far as onsite desktop support? Good/bad experiences?

Greetings, I just joined this forum. My particular interest is in the apparent convergence of IT management into an overall ERP-like capability; I have written quite a bit on this at...

Howdy all, I'm the development/IT manager at a small company, and I've run into a quandary that is beyond the scope of my current management skills. I came to this job from the technical side of...

IT Management Forum, I was hired around 4 years ago as a sourced computing help desk agent and gradually my contract has expanded to include hundreds of agents and a leadership team at a major...

What are people's experience with moving from job schedulers to workload automation? What tools do you like the most and what are your favorite tidbits for implementation? Here's what Gartner is...

Hello. I used to have a free softphone (I don’t want to name it) with poor voice quality and I got totally fed up with it so I decided to change it for a better one. I tested then I purchased Ozeki...

Hello, I am a lecturer in Computer Science, I hold MSc and in the near future my university will give me a grant to do my PhD. However, I got another job now which is IT manager for many...

Hello, I would be thankful for any help I can get. As stated, I'm looking for participants for a survey for my BSc dissertation. The survey will take about 6 minutes. For each qualified completed...

Hi, I've done some work around classes,status etc on Configuration Items for my CMDB. It's all pretty straight forward with the Hardware statuses (Stock, Production decommissioned etc) but i'm...

Hi everybody, I'm working on User's Trust in Cloud Computing services as my MSc thesis. I've designed a questionnaire for it. please help me and contribute in this survey. I'll be so grateful. this...

Good Day, I'd like to introduce the community to the Taxonomy of IT Glossaries (a.k.a. the Glossary Taxonomy or the Inventory of IT Glossaries), which represents an inventory of the the many...

Hello, Im having a DC which are more then 100 users connected on it. We also have 4 LAN printers that are connected through the server. I would like to ask does anyone have experience with a...

To IT Project Managers, Do you have any tip for a new IT project managers? Where to start? Books? I was in the hardware lab for many years .. just do not know how to give this a good start. ...

I hope this is OK to post. I'm helping an international client with a market research study on cloud hosting and they are looking to interview a couple of IT manager/directors in California or NYC. ...

Hi, Can someone please share just a brief essence of what ITIL, PMP, and PRINCE 2 all about AND where/how the SLA aspect fits in. I know these (ITIL, PMP, and PRINCE 2) are project management...