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Right on the mark! Those comments mirror much of my own experience and reasoning for staying away from Linux and OSX. Actually I stay away from all open source software because of the lack of reliable support.
I moved from Windows 3.x directly to NT so I have no experience with Windows 9.x.
I've run various versions of BSD and Unix since the 1970's. I consider myself a novice with *nix despite more than 30 years experience. I know only enough to get the job done.
Virtually every *nix system I've encountered has a very steep learning curve. While it may be easy to use an installer, when something goes wrong there is nothing as simple as the Windows registry that contains the operating parameters of the OS and all of the installed applications. In *nix the files are scattered everywhere and there is no standard naming convention to find them.
In a similar fashion Windows has a learning curve to identify and repair problems, but it is not very steep. I've never had to reinstall a Windows OS to fix a software caused problem. Actually with good backups, there is never a need to reinstall any operating system. IMO Microsoft is their own worst enemy because they promote a turnkey approach for users rather than learning their products.
The bottom line is that for the business desktop, Windows/Office is the standard for interoperability. IMO there are more servers running some variant of *nix than Windows. Mainframes such as the Unisys ES7000 are running *nix as well as Windows concurrently.
Personally, at home I have several systems running FreeBSD, Windows 2003 and Windows Vista along with applications such as IIS, Exchange 2003, Office 2007, IE and Firefox.
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