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Limits to growth
While there is still some upside in India, there are already signs that they are beginning to hit limits to the growth in the IT field.
Indian firms are beginning to experience a tight labor market, meaning that thier costs will escalate and quality will slip as they attempt to user less qualified workers.
This is very much the same situation experienced by the US in the 90's tech boom. In addition firms are already looking to other countries such as Vietnam and Ghana to fill in the IT support needs.
This does, however, point out a fallacy in how we are looking at support. We are looking to reduce the cost of support by reducing the cost per laborer. However, with the continuous boom in appliances and applications there is not enough labor on the planet to support flawed software. Instead we should be building more reliable software. Because if present trends continu, India will run out of cheap labor, as will Vietnam, Russia, China and any other nation that jumps into the game. Eventually you will hit your resource limits.
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